Cancellation policy and Refunds
CANCELLATION POLICY AND REFUNDS
All requests for cancellation and any refunds must be requested in writing and sent to Espíritu Patagón; depending on the termination date, you can return the following percentages:
| Before the date | % return | Comments |
|---|---|---|
| 75 or more | 100% | The total cost of the trip. |
| 74 61 | 75% | The total cost of the trip. |
| 60 46 | 50% | The total cost of the trip. |
| 45 or less, or holidays | 0% | *It is not possible to make a return. |
*After 45 days, the amount paid will not be refunded in any form or in holidays that include: 24, 25 December or 1 January.
ELECTRONIC FUNDS TRANSFER
- ESPÍRITU PATAGÓN EXPERIENCE SPA
- 78.077.761-3
- Banco Santander Current Account
- 0-000-9665031-0
- espiritupatagonexperience@gmail.com
NOTE
In accordance with the discretion of Espíritu Patagón Ltd and depending on availability, we can offer the customer the opportunity to change the date of travel for a future date, during the same year, at the same price or a higher price of the booked tour. Under no circumstances shall return the payment after the closing date stipulated. There will be no refunds for joining late to the trip or to retire early.
PAYMENT OPTIONS
Espíritu Patagón does not cover the costs incurred by your method of payment by transfer fees PayPal account or exchange rates unfavorable. Please, take this into account when making the transaction for the amount received exactly matches the cost of your trip. All the prices are indicated only in CLP (chilean pesos). If you want to pay in another currency, the exchange rate is taken on the day of payment. Save your tracking number.
espiritupatagonexperience@gmail.com
CANCELLATIONS ON THE PART OF ESPÍRITU PATAGÓN
Espíritu Patagón is authorized to cancel services until 12 hours before the date of travel, whether it is due to external elements, since these are phenomena beyond the control of Spirit Patagonian, such as wars, protests, terrorist activity, natural disasters, weather conditions, environmental emergencies, interruptions to the traffic problems of water, and transportation, etc, In such circumstances, the customer has the right to a full refund of the cost of the trip; make another trip of the same value you your previous option or, for a trip that cost more, pay the difference. Espíritu Patagón is not responsible for any costs incurred due to the cancellation of a trip. For this reason we recommend you buy insurance that includes cancellation.