{"id":5265,"date":"2026-08-20T01:17:20","date_gmt":"2026-08-20T01:17:20","guid":{"rendered":"https:\/\/espiritupatagon.com\/?page_id=5265"},"modified":"2026-08-25T04:10:55","modified_gmt":"2026-08-25T04:10:55","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/espiritupatagon.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5265\" class=\"elementor elementor-5265\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1410893 e-flex e-con-boxed e-con e-parent\" data-id=\"1410893\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89ed235 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"89ed235\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Cancellation policy and Refunds<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-167803f0 e-flex e-con-boxed e-con e-parent\" data-id=\"167803f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f27379d elementor-widget elementor-widget-text-editor\" data-id=\"f27379d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"1ud61u5\" data-start=\"1033\" data-end=\"1074\">CANCELLATION POLICY AND REFUNDS<\/h3>\n<p data-start=\"1076\" data-end=\"1284\">All requests for cancellation and any refunds must be requested in writing and sent to Esp\u00edritu Patag\u00f3n; depending on the termination date, you can return the following percentages:<\/p>\n<div class=\"group TyagGW_tableContainer\">\n<div class=\"TyagGW_tableWrapper flex flex-col-reverse w-fit\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"1286\" data-end=\"1573\">\n<thead data-start=\"1286\" data-end=\"1341\">\n<tr data-start=\"1286\" data-end=\"1341\">\n<th class=\"last:pe-10\" data-start=\"1286\" data-end=\"1306\" data-col-size=\"sm\">Before the date<\/th>\n<th class=\"last:pe-10\" data-start=\"1306\" data-end=\"1324\" data-col-size=\"sm\">% return<\/th>\n<th class=\"last:pe-10\" data-start=\"1324\" data-end=\"1341\" data-col-size=\"sm\">Comments<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"1357\" data-end=\"1573\">\n<tr data-start=\"1357\" data-end=\"1405\">\n<td data-start=\"1357\" data-end=\"1368\" data-col-size=\"sm\">75 or more<\/td>\n<td data-col-size=\"sm\" data-start=\"1368\" data-end=\"1375\">100%<\/td>\n<td data-col-size=\"sm\" data-start=\"1375\" data-end=\"1405\">The total cost of the trip.<\/td>\n<\/tr>\n<tr data-start=\"1406\" data-end=\"1452\">\n<td data-start=\"1406\" data-end=\"1416\" data-col-size=\"sm\">74 61<\/td>\n<td data-col-size=\"sm\" data-start=\"1416\" data-end=\"1422\">75%<\/td>\n<td data-col-size=\"sm\" data-start=\"1422\" data-end=\"1452\">The total cost of the trip.<\/td>\n<\/tr>\n<tr data-start=\"1453\" data-end=\"1499\">\n<td data-start=\"1453\" data-end=\"1463\" data-col-size=\"sm\">60 46<\/td>\n<td data-start=\"1463\" data-end=\"1469\" data-col-size=\"sm\">50%<\/td>\n<td data-start=\"1469\" data-end=\"1499\" data-col-size=\"sm\">The total cost of the trip.<\/td>\n<\/tr>\n<tr data-start=\"1500\" data-end=\"1573\">\n<td data-start=\"1500\" data-end=\"1529\" data-col-size=\"sm\">45 or less, or holidays<\/td>\n<td data-start=\"1529\" data-end=\"1534\" data-col-size=\"sm\">0%<\/td>\n<td data-start=\"1534\" data-end=\"1573\" data-col-size=\"sm\">*It is not possible to make a return.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<p data-start=\"1575\" data-end=\"1713\">*After 45 days, the amount paid will not be refunded in any form or in holidays that include: 24, 25 December or 1 January.<\/p>\n<h3 data-section-id=\"1db685o\" data-start=\"1715\" data-end=\"1754\">ELECTRONIC FUNDS TRANSFER<\/h3>\n<ul data-start=\"1756\" data-end=\"1895\">\n<li data-section-id=\"10h90ar\" data-start=\"1756\" data-end=\"1789\">ESP\u00cdRITU PATAG\u00d3N EXPERIENCE SPA<\/li>\n<li data-section-id=\"9ctsex\" data-start=\"1790\" data-end=\"1804\">78.077.761-3<\/li>\n<li data-section-id=\"ut2vpm\" data-start=\"1805\" data-end=\"1839\">Banco Santander Current Account<\/li>\n<li data-section-id=\"1a8o3u3\" data-start=\"1840\" data-end=\"1857\">0-000-9665031-0<\/li>\n<li data-section-id=\"188ovi8\" data-start=\"1858\" data-end=\"1895\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1860\" data-end=\"1895\">espiritupatagonexperience@gmail.com<\/a><\/li>\n<\/ul>\n<h3 data-section-id=\"ynfaaa\" data-start=\"1897\" data-end=\"1905\">NOTE<\/h3>\n<p data-start=\"1907\" data-end=\"2360\">In accordance with the discretion of Esp\u00edritu Patag\u00f3n  Ltd and depending on availability, we can offer the customer the opportunity to change the date of travel for a future date, during the same year, at the same price or a higher price of the booked tour. Under no circumstances shall return the payment after the closing date stipulated. There will be no refunds for joining late to the trip or to retire early.<\/p>\n<h3 data-section-id=\"19rfm3g\" data-start=\"2362\" data-end=\"2382\">PAYMENT OPTIONS<\/h3>\n<p data-start=\"2384\" data-end=\"2846\">Esp\u00edritu Patag\u00f3n does not cover the costs incurred by your method of payment by transfer fees PayPal account or exchange rates unfavorable. Please, take this into account when making the transaction for the amount received exactly matches the cost of your trip. All the prices are indicated only in CLP (chilean pesos). If you want to pay in another currency, the exchange rate is taken on the day of payment. Save your tracking number.<\/p>\n<p data-start=\"2848\" data-end=\"2887\"><strong data-start=\"2848\" data-end=\"2887\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2850\" data-end=\"2885\">espiritupatagonexperience@gmail.com<\/a><\/strong><\/p>\n<h3 data-section-id=\"5et4j1\" data-start=\"2889\" data-end=\"2936\">CANCELLATIONS ON THE PART OF ESP\u00cdRITU PATAG\u00d3N<\/h3>\n<p data-start=\"2938\" data-end=\"3730\" data-is-last-node=\"\" data-is-only-node=\"\">Esp\u00edritu Patag\u00f3n is authorized to cancel services until 12 hours before the date of travel, whether it is due to external elements, since these are phenomena beyond the control of Spirit Patagonian, such as wars, protests, terrorist activity, natural disasters, weather conditions, environmental emergencies, interruptions to the traffic problems of water, and transportation, etc, In such circumstances, the customer has the right to a full refund of the cost of the trip; make another trip of the same value you your previous option or, for a trip that cost more, pay the difference. <strong data-start=\"3539\" data-end=\"3730\" data-is-last-node=\"\">Esp\u00edritu Patag\u00f3n is not responsible for any costs incurred due to the cancellation of a trip. For this reason we recommend you buy insurance that includes cancellation.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edticas de Cancelaci\u00f3n y Reembolsos POL\u00cdTICAS DE CANCELACI\u00d3N Y REEMBOLSOS Todas las solicitudes de cancelaci\u00f3n y eventuales reembolsos deben solicitarse por escrito y enviarse a Esp\u00edritu Patagon; dependiendo de la fecha de cancelaci\u00f3n, se pueden devolver los siguientes porcentajes: Antes de la fecha % de devoluci\u00f3n Observaciones 75 o m\u00e1s 100% Del costo total del [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5265","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/espiritupatagon.com\/en\/wp-json\/wp\/v2\/pages\/5265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/espiritupatagon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/espiritupatagon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/espiritupatagon.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/espiritupatagon.com\/en\/wp-json\/wp\/v2\/comments?post=5265"}],"version-history":[{"count":6,"href":"https:\/\/espiritupatagon.com\/en\/wp-json\/wp\/v2\/pages\/5265\/revisions"}],"predecessor-version":[{"id":5384,"href":"https:\/\/espiritupatagon.com\/en\/wp-json\/wp\/v2\/pages\/5265\/revisions\/5384"}],"wp:attachment":[{"href":"https:\/\/espiritupatagon.com\/en\/wp-json\/wp\/v2\/media?parent=5265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}